At Urban Interior Decor, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make purchases on our website. By using our services, you agree to the practices outlined in this policy.
1. Information We Collect
We collect several types of information to enhance your shopping experience and improve our services. The categories of information we collect include:
a. Personal Information
This includes any data you provide to us directly, such as:
- Name
- Email address
- Billing and shipping addresses
- Phone number
- Payment details (credit card information, PayPal details, etc.)
We collect this information when you create an account, make a purchase, or subscribe to our newsletter.
b. Non-Personal Information
This refers to information that is collected automatically when you interact with our site:
- IP address
- Browser type and version
- Device type (mobile or desktop)
- Operating system
- Browsing activity on our site (e.g., pages visited, products viewed)
- Geographic location (non-exact)
We collect this data through cookies, pixels, and other tracking technologies to enhance website performance and provide a more tailored experience.
c. Transaction Information
We also collect details of your purchases, including:
- Products bought
- Date and time of purchase
- Payment methods
- Shipping and billing information
2. How We Use Your Information
The information we collect serves multiple purposes to improve your experience, including:
a. Processing Orders
We use your personal and payment information to process and ship your orders, handle returns, and provide customer support.
b. Personalizing Your Experience
We use your browsing history and purchase behavior to provide personalized product recommendations, marketing communications, and offers that suit your interests.
c. Improving Our Services
Non-personal data helps us analyze website performance, fix technical issues, and optimize user experience by understanding how users interact with the site.
d. Communicating with You
We may use your contact details to:
- Send order confirmations, updates, and tracking information.
- Respond to your queries and provide customer support.
- Send newsletters, promotional offers, and information about new products or services (you can opt out of marketing communications at any time).
e. For Legal and Security Purposes
We may use your data to comply with legal obligations, enforce our terms and conditions, protect against fraud, and ensure the security of our website and users.
3. How We Share Your Information
Your privacy is important to us, and we only share your information in limited circumstances:
a. Third-Party Service Providers
We may share your information with trusted third-party providers who help us operate our business, such as:
- Payment processors (to complete transactions)
- Shipping companies (to deliver orders)
- Marketing services (to send promotional emails or ads)
- IT and security providers (to safeguard our systems and data)
These providers only use your information as necessary to provide their services and are required to protect your data.
b. Legal Requirements
We may disclose your personal information if required by law or to comply with legal processes, such as a court order or government request.
c. Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to a new owner as part of the business transition.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. These small files are stored on your device and help us:
- Remember your preferences (e.g., language, shopping cart).
- Provide targeted advertisements based on your interests.
- Analyze website traffic and user behavior.
You can adjust your browser settings to refuse cookies or notify you when they are being used. However, blocking cookies may limit certain functionalities on our website.
5. Your Privacy Choices
You have the following options regarding the collection and use of your information:
a. Access and Update Information
You can access and update your personal information by logging into your account on our website.
b. Opt-Out of Marketing Communications
You may opt out of receiving promotional emails by clicking the “unsubscribe” link in the email. Please note that even if you opt out, we may still send you transactional or account-related communications.
c. Disable Cookies
You can control cookie settings through your browser, and you may disable them if you do not wish for them to be used.
d. Request Data Deletion
You may request the deletion of your personal information by contacting us. Please note that certain information may be retained for legal or business purposes.
6. Data Security
We take appropriate technical and organizational measures to safeguard your personal data from unauthorized access, alteration, or destruction. This includes using encryption technologies, secure payment gateways, and regularly updating our systems to protect against vulnerabilities.
However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Children’s Privacy
Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child without parental consent, we will take steps to delete that data.
8. International Data Transfers
If you are accessing our site from outside [Your Country], your data may be transferred to, processed, and stored in [Your Country] where our servers are located. By using our website, you consent to the transfer of your personal information to our servers.
9. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with the updated effective date. We encourage you to review this page periodically to stay informed of any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: